Career

Scaling Through Quality

In my professional life, I’m always finding myself needing to do more. Needing to scale. I’m sure everyone runs into this eventually. As you get better at your craft, develop a reputation, amass more clients, etc., your time becomes more and more limited.

A lot of people approach this by working faster, pumping out more and more work, all while quality is slowly slipping away. This is the danger zone. A slippery slope.

Don’t do this.

Instead, work slow. Be methodical in your craft. Focus on the process. Enjoy the work. Produce the highest quality work your craft demands.

Now, when it’s time to scale, look back to your past work and use that as a lever, a pattern of good work, that can inform and speed your task at hand.

This is why design patterns are all the rage—they work.

Have an Opinion

Seth Godin says one of the greatest things you can do is run a blog because it forces you to have an opinon. Time and time again I see confirmation that having an opinion leads to better career opportunities.

You become the expert on a topic. Or the critic who can always find the fetal flaw in the plan, and having your blessing is the first step towards success. Or people want you at their conference or event to hear your opinions. You get the point...

Of course, having an opinion doesn’t mean you’re always right. People often ask ‘but what if I’m wrong?’. Well, then you’re wrong. Life goes on. Even better, someone who lays out the research and facts to why they’re changing their opinion is fantastic. It helps others to learn with you. It shows maturity, growth, and mindfulness.

Anyway you slice it, having an opinion is a good thing.

Point of view is worth 80 IQ points –Alan Kay

Sometimes it's hard to have an opinion. Opinions come from experience. From seeing successes and failures. From watching things fall apart from the inside. You wouldn't expect someone to have an opinion about a book they've never read, right? It's hard to form opinions without experiencing.

It means creating things, and more importantly, sharing them with the world. It means talking with other and deciding if you agree. It means trying new things. It means getting out of your comfort zone. It means learning how other fields can impact and influence your field. Forming opinions means having experiences.

Back to Seth’s advice; it’s no use in having opinions if you’re not sharing them. Whether it’s in meetings, on your blog, in conferences, or when mentoring. How will you learn if you don’t share and get feedback? Worse, how will others learn if you don’t share?

You’re already an expert in something. And you know a great deal about other things. Give back to the world and share your thoughts. We’re waiting.

Student Portfolio Review

I get asked to review a lot of student or recent graduate portfolios, and I see a lot more come through our online career board. Many people, regardless of experience, often overlook some of the basics every portfolio should have.

Think about a portfolio—what is it’s purpose? It’s not a time capsule or a year book, merely capturing how you spent your time. It’s purpose it to show me the type of work you love doing, and the type of work you want to keep doing.

Tell me about the process

In almost every job interview, the interviewer will say ‘Now, let’s take a look at your portfolio...’. Your portfolio should tell a story. It can be how you’ve matured as a designer. Or how multi-faceted you are. Or how your unique process or point of view separates you from the rest. Whatever that story is, know it. When building your portfolio, plan the narrative of how you will walk people through it.

I want to know how you did all this great work, and that you can do it again for my team. So tell me. Tell me how you came to the refined problem, and how you came to the final solution.

Notice I say how you came to the solution, rather than what the solution is. In most cases, I don’t care about the final product concept. And as you get further in your career, non disclosure agreements might prevent you from telling me what the solution is. Rather, I want to know how you got there. What was the process? What methods did you use? What challenges did you have to overcome? What did you learn from a process and self-improvement perspective?

As you explain your process, I can get a clear glimpse of how you’d contribute on my team.

Tell me what you did

College is full of group projects—they’re invaluable at teaching you real-world lessons, both about your topic of study and people. When showing work in your portfolio, tell me what role you played in each part. Sometimes you’re responsible for the big, sexy showpiece. Other times you’re more of a supporting actor, running the project management side of things, or digitizing copious amounts notes. That translates to the real world—we need team players that can do both, and strive to fill gaps and make the team better. This shows flexibility and teamwork. This is important.

Tell me why I need you

This one can be a little bit tricky. I don’t want you to sell me on you—that’s part of the interview. But I want to see how you would be able to fit on my team. What gap are you filling? How will you contribute?

I often tell younger designers and recent grads to think about implementation. Often times you’re designing work for a fictional company or nonprofit, which means the design work never go beyond the design. But tell me about what implementation would look like.

What documentation would you provide for the engineering team—these could be specs, red-lines, link to documentation, etc. How would it scale? How will other designers build on your work? Abstract-out the design language into a system. Show best practices on how to use existing design elements, and the rules for which to extend the design language. This will help mature your design work itself, and shows you’re able to fit in a larger design pipeline.

Tell me about you

Now that we got the hard part out of the way, tell me about you. I don’t mean tell me about your favorite vacation spot, or favorite band. But rather, what part of the design process is your favorite? What type of problems do you like to solve? What type of teams do you like working on? What role in the team do you thrive in?

Colleges focus on giving you a lot of different skills and experiences in hope one or two really click. Tell me what clicked for you, and what you want to continue doing.

Relax

Lastly, relax. A portfolio isn’t a legal document. It doesn’t have to be stuffy or dry. Let some of your personality seep through the words to give me an idea of who you are. Remember you audience, however; I wouldn’t go overboard. But it’s okay to have a little fun show through. That’s why we want to hire you, anyway.