Writings

Insights from the front lines of scaling design in high-growth SaaS companies

Richard Baker 6/30/17 Richard Baker 6/30/17

Contracts

When starting any engagement or client work, it’s best to have a contract. This is to protect _both_ parties by being clear about what each person will do.

Richard Baker 6/23/17 Richard Baker 6/23/17

Mini Obsession: Commuter Skateboard

What’s the best skateboard for a city commuter, who’s never actually touched a skateboard?

Richard Baker 3/1/17 Richard Baker 3/1/17

Stages of Learning

Typically a person has two stages of learning: lectures and experiencing. One phase is passive, depending on listening and remembering. The other phase depends on exploring, trying and failing.

Richard Baker 2/28/17 Richard Baker 2/28/17

Startups Must Have Passion

Without passion, everything you touch will fail… or worse yet, be mediocre.

Richard Baker 2/16/17 Richard Baker 2/16/17

Building A Team: Stop Making All the Decisions

When a question pops up on my team, they typically come to me, explain the situation, then I’d make a decision and it was implemented. This was great since everything was done _just_ the way I wanted. But then I noticed that the issues were getting smaller and smaller, and they kept coming to me for the answer. This won't scale.