Typically a person has two stages of learning: lectures and experiencing. One phase is passive, depending on listening and remembering. The other phase depends on exploring, trying and failing.
Building a great UX team is more than just hiring ‘better designers’. Even the best designers will fail if their work environment doesn’t set them up for success. Over the past decade of leading, building, and growing user experience teams, there are five key areas I focus on that result in noticeable and speedy improvements.