Hiring someone with no domain experience might be the smartest hire you make

We’re taught to hire for expertise. For familiarity. But lately, I’m seeing the opposite unlock better outcomes.

When you bring in someone with no baggage—just raw problem-solving skills and a beginner’s mindset—they question everything. They notice friction others accept. They redesign from first principles.

And more often than not? That leads to simpler, smarter solutions your users actually love.