UX Team Process

As a team scales, it’s important to create a consistent experience for all our customer—internal and external alike. Mapping out a clear UX process provides clarity to how we work, and how other teams can integrate. 

At a business level, it’s imperative to show how all teams integrate to take advantage of our UX teams, reduce duplication, and create more well-rounded, successful products. Establishing clear roles and responsibilities within a team creates transparency, while empowering the team to be nimble and autonomous.


Full UX Process

The full process, mapping inputs and outputs, served as a loose checklist for the team, ensuring quality and rigor.


Simplified UX Process

A simplified process was key for executive presentations and introducing UX to talent recruiters.