Adobe was nice enough to invite me to the 2019 Adobe 99U conference, where the theme was ‘Future is Creative’. During the two day conference, presenters did a good job of exploring creativity without being too tactical or prescriptive. I captured notes on some of the conversations that resonated with me the most.
AI + Creativity
Dr. Ming and her incubator, Socos Lab, have been exploring how augmented intelligence influences creativity and the future of creative workers. Dr Ming has a unique, and empowering take on AI in the creative industry. Based on her work and the trends she’s seeing, she’s confident that AI will replace some jobs, but it will create many more creative jobs.
She sees AI taking some of the tactical and execution work in the creative industry. For example, she foresees a future where one might be able to describe a scene and the computer can generate the related animation, reducing the demand for many 2D and 3D animators.
The industry has some time for these Artifical Intelligene and Machine Learning engines to get to a point where they can seamlessly integrate into a creative workflow. But while that’s happening, it’s important that creatives learn business and strategy, because pushing pixels to turn strategy into reality might no longer be a designer’s competitive advantage.
Lyrical possibilities of code
Zach founded a school to enable students to use code as their medium for poetry and art. He shared some phenomenal work he and his students worked on, but what really stood out to me was the ‘10 Rules’ for his class.
My big take away here is that people should always be learning—treat any environment you’re in as a classroom. Look for opportunities in which you can learn and grow, and help others do the same.
Kyle is the Photoshop brush guy. If you learned design in the 90’s and early 2000’s, then you know exactly what I’m talking about.
Kyle’s topic wasn’t about brushes, though. He focused on the dividends that boredom can pay in creativity and career growth.
Ultimately, you have to give yourself permission to get bored. Our lives of hustling and productivity hacks ensure our minds are turned on from morning to night. We’re geared to squeeze meaning out of every moment of the day. But this means you’re always on task, and new little creative bursts of ideas aren’t finding themselves into your brain. Allowing yourself to get bored means these little bits of creativity can bubble up into your brain. Try it.
Tim Brown was interviewed on stage about a number of topics on design. A few themes emerged that really stood out to me.
Evolution Design Skill—
Tim essentially said that design is transforming as it finds it’s place in a digital world. Design craft used to focus on quality of finishing, because it had to go to print or manufacturing. But in the software world, design is never finished. Evolution and iteration of the solution based on findings or user changes is now key. Understanding this is a new skill in demand.
Design is Politics—
Another topic Tim touched on is design in organizations. More ideas fail in organizations than from market rejection. Design is politics. It’s about the relationships you form with people and organizations.
This is key for ideas to survive a little longer, because ideas must flourish to find their real use case or purpose before they’re killed.
Ethics in Design—
Design ethics is a growing concern in the industry. With artifical intelligence, dark UX patterns, etc., it’s no wonder. Recently there has been a call for a design Hippocratic Oath. Tim says that is the last thing we need. If designers adopted a ‘do no harm’ model, we’d never take risks or disrupt industries in desperate need of disruption.
Instead, Tim says we need a system or agreement to to make sure we don’t do intentional harm. This model ensures we’re incorporating humanity into design, without protecting the incumbents of bad design.
Kat has led a career focused on inclusion. One of her biggest takeaways has been that using an inclusive team leads to more inclusive solutions. It sounds obvious when said out loud, but many organizations and hiring managers haven’t caught on. A team built on exclusion won’t have the foresight to built truly inclusive solutions. So, save yourself headache and wasted iterations and start from inclusion.
Sound First Design
Joel is a creative sound designer, leveraging his skills to build more meaningful solutions
Ears are more powerful than your eyes. I wasn’t so sure, but Joel put it into perspective. Watch a horror movie that truly scares you... now mute it and play circus or polka music on top of the video. Still scared? Probably not.
Joel says designing sound-first is actually designing human-first. Now there’s an interesting ying-and-yang pairing here between Kat and Joel’s messages. But ultimately, both advocating for an inclusive design, enabling users of all abilities and senses to experience your product.
DLW Creative Labs
How effective multidisciplinary teams are made
Brian Quinn and Shanna Dressler of DLW Creative Labs showed dozens of reports about the future of work and the shifting of how work will be done in the digital age. All these reports say the ability to up-skill and have strong soft skills are crucial for the future. And now it’s more important than ever as more and more people go to work for a sense of identity, it’s not just a means to pay the bills.
Their research has shown top 10 human skills needed in the future workplace:
An empathy mindset
Curiosity + instigation
Collaborative problem solving
Negotiation + conflict resolution
Time + project management
Designing Tomorrow, Better
Brian set out to create a firm that did radical work at scale... and succeeded. They completely rebranded Spotify and how they engaged their customers. They built a LEED-certified gas station for BP that educated about environmental impact and conservation.
The future is coming at us fast. So fast, it’s almost impossible to keep up. Companies are no longer trying to keep up with their competition, rather thay’re fighting the future and all the change it brings.
Brian and his team have devised the ‘Knot’ that enables them to deliver radical projects with meaning. The core of this knot is the concept that future proofingis about fear, but future raisingis about hope. Future raising is about creating the maximum love for a chosen future.
He covered a lot of content, quickly. I hope there’s a book in the works.
Science of Sustainable Peak Performace
Dr. Yousef shared her work and others that showed how distracting the modern workday is, and the cognitive tax we pay by multitasking. One study by the University of Texas was shocking—by placing a phone in the room with subjects, they completed cognitive tests worse. It wasn’t their phone, and it wasn’t even turned on. But just knowing it was in the room lowered cognitive abilities.
She likened multitasking to driving a Hummer rather than a Prius. By multitasking, you’re doing the same tasks, but much less efficiently resulting with less brain power remaining.
Dr. Yousef works with clients to improve their cognitive abilities and reduce their off-task distractions. One of her key techniques is the focus sprint, which is essentially working on a defined task in a defined block of time in an area that promotes your productivity.
I love this quote. It’s true about empathy, but also design thinking, and even design in general. Things will slow down as teams learn how to use new methods, or incorporate new teams and ways of thinking. But once the initial pain is over, the gains resulting in a more holistic and thoughtful process will pay dividends over time in the form of less rework, more sales, and happier customers.