Artist rendering of Richard as a robot.

Artist rendering of Richard as a robot.

Design Leader • Strategist • Mentor • Tinkerer

I’ve been in the UX industry for over 13 years, with experience ranging from enterprise, government, non-profit, mobile, and digital-industrial. I created the User Experience practice for GE Transportation, building an award winning team in just 9 months, and grew the team to over 25 researchers, designers, and futurists in 24 months. I'm currently leading the user experience team within GE Transportation, focusing on evangelism, operational excellence, and diffusing design thinking through the organization.


Manager of UX, Staff UX Designer, & Sr. UX Designer
GE Transportation

UX Designer, Front-end Developer,
City of Jacksonville, FL.

Web Designer & Accessibility Evangelist,
Savannah College of Art & Design

MA Design Management, 2018
Savannah College of Art & Design
Thesis: Enabling Innovation Exploitation

BFA Interactive Design, 2005
Savannah College of Art & Design
Minor in Graphic Design, Fine Art

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The Robobaker was illustrated by Brian Oakley; favicon designed by Jason Grube and provided by The Noun Project.